PS25/13 has exposed a growing gap between digital-first communication and durable-medium compliance. Legado explores why email creates structural risk and what executive-ready communication frameworks now require.
Author Archives: Jessica Metelski
Building Societies are rethinking digital transformation priorities, focusing on lower-burden solutions that improve operational efficiency, reduce internal pressure and deliver measurable value without large-scale implementation programmes.
Legado’s Building Society Insight Report 2026 explores the growing Digital Delivery Gap between member expectations and communication infrastructure across the mutual sector, highlighting fragmentation, paper reliance and digital transformation challenges.
Legado has been shortlisted for Growth Strategy of the Year at the British Business Awards 2026, recognising its rapid growth and impact across the UK financial services sector.
Legado reports rapid platform growth as financial institutions accelerate the shift to secure digital communications infrastructure. The fintech now supports more than 350,000 users with over 4 million documents accessible through its platform.
The FCA’s PS25/13 rules come into force on 12 January 2026. This blog explores why firms must act now, the risks of delaying, and how Durable Medium compliance requires new operational discipline.
Digital expectations are rising fast. Discover why digital trust – built through clarity, speed and secure interactions – has become the defining factor in building society loyalty, and what members now expect in 2025.
FCA PS 25/13 shifts durable-medium expectations toward digital-first delivery. This blog explains the regulatory impact and shows how Legado enables compliant, accessible, long-term digital client communication.
Our 2025 Building Society Experience Report uncovers the expectations shaping the future – from unified communication to secure digital signing. Download the full report to explore how building societies can lead with confidence in a digital-first world.
Discover why generic eSignature tools aren’t enough for regulated industries. Our Practical Guide to secure, compliant eSignatures reveals the risks of outdated approvals and shows how LegadoSign helps building societies, enterprises, wealth firms, and legal practices meet compliance and client expectations.
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