Insurance

Transform the way your customers interact with their policies.

With Legado’s platform, leading insurance firms streamline and manage customer interactions, all under their own brands — with unprecedented security and compliance.

Providing an embeddable, configurable experience for customers to manage their policy data and documents.

The result is insurance that’s more convenient and personalised, whilst making the firm more efficient, more tech-enable, and more resilient for growth.

Trusted with sensitive data by global leaders

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Eliminate front-office cost and complexity

Eliminate unproductive costs and high complexity in your customer platforms and processes.

Reducing costs. Elevating experience. Adding simplicity.

Our insurance solution enables a more modern, more efficient, more digitally capable way to connect your policyholders with their policy data and documentation, across all of your different lines. Reducing costs. Elevating experience. Adding simplicity.

Modernise the way you communicate documents and data with customers

Enable secure, digital, tailored customer communications - embedded right into your digital experience. Creating a smarter, more efficient, and better way for your insurance customers to receive communications, at a fraction of the cost.

Gain powerful insight into how customers engage with your insurance products and communications

A centralised view across all of your insurance lines to analyse and evidence how your customers engage with, and understand the information and data you give them.

Deliver a customer platform that’s fully aligned with your bespoke needs

The leading digital platform for your customers. Enabling them to manage their policy, intuitively engage with communications, and much more. Leveraging extensive OTB, modular capability, with unbounded extensibility and flexible deployment options.

Capture cross-sells into your high value lines

Digital experiences built for growth. Our notifications framework enables you to keep your insurance customers continuously engaged, and more effectively capture cross-sells into high value lines.

Capture efficiencies with configured workflows

Bespoke workflows and journeys to ensure full digital coverage.

Making every interaction secure, digitally enabled, and resilient for growth

Enabling you to drive digitisation across all your bespoke experience, from onboarding to product specific ad-hoc journeys. 

Different insurance parties have different requirements – here's how we help

A seamless claims experience for policyholders, from notification to settlement

A seamless claims experience for policyholders, from notification to settlement

Power a customer centric, end-to-end digital claims experience. With secure document exchange, E-signature, policy-holder next steps & action prompts, and a notification framework that makes it easy for the policy-holder to manage their claim.

White-labelled for your firm, or combined with bespoke theming for the brands you service. Deliver a digital experience that does more.

Enable white-labelled, digital communications for your different brands 

Sending secure, digital customer communications

Leverage our Hub capability to deliver bespoke, fully white-labelled communications across all of your different brands, all managed within a single communications platform. Eliminating paper cost. Powering competitive experiences.

Evidencing that your customers understand the information you give them

Evidencing that your customers understand the information you 
give them

Enable leading compliance with Consumer Duty with the capability to analyse and evidence how your customers engage with the communications you send them, and whether that information is understandable for them, exportable to your current compliance monitoring solutions.

A digital experience for customers to manage their policies

A digital experience for customers to manage their policies

Connect your customers with their policy information, documentation and ongoing communications through a secure, intuitive, and engaging digital experience.

Sending secure, digital customer communications

Sending secure, digital customer communications

An embedded, secure digital channel to connect your savings customers with key documentation. Eliminating costs, and creating an intuitive way for customers to engage with the information they need.

Evidencing that your customers understand the information you give them

Evidencing that your customers understand the information you 
give them

Enable leading compliance with Consumer Duty with the capability to analyse and evidence how your customers engage with the communications you send them, and whether that information is understandable for them, exportable to your current compliance monitoring solutions.

A digital experience for customers to manage their policies

A digital experience for customers to manage their policies

Connect your customers with their policy information, documentation and ongoing communications through a secure, intuitive, and engaging digital experience.

With secure document exchange, E-signature, next steps & action prompts, and a notification framework that makes it easy for your customer to get set up with their insurance. Make life as simple as possible for your agents to give customers the modernised experience they want.

Connecting the digital experience for all of your insurance products in a single channel 

Connecting the digital experience for all of your insurance products in a single channel

Simplifying front-office operations. Making the customer experience seamless. All your insurance products and communications, presented to your customers via a single experience.

Sending secure, digital customer communications

Sending secure, digital customer communications

An embedded, secure digital channel to connect your savings customers with key documentation. Eliminating costs, and creating an intuitive way for customers to engage with the information they need.

Evidencing that your customers understand the information you give them 

Evidencing that your customers understand the information you give them 

Enable leading compliance with Consumer Duty with the capability to analyse and evidence how your customers engage with the communications you send them, and whether that information is understandable for them, exportable to your current compliance monitoring solutions.