26
May
May
PS25/13 has exposed a growing gap between digital-first communication and durable-medium compliance. Legado explores why email creates structural risk and what executive-ready communication frameworks now require.
Tag Archives: building societies
12
May
May
Building Societies are rethinking digital transformation priorities, focusing on lower-burden solutions that improve operational efficiency, reduce internal pressure and deliver measurable value without large-scale implementation programmes.
12
May
May
Legado’s Building Society Insight Report 2026 explores the growing Digital Delivery Gap between member expectations and communication infrastructure across the mutual sector, highlighting fragmentation, paper reliance and digital transformation challenges.
Blog
Why Firms Must Act Now: The FCA’s PS25/13 Durable Medium Rules and the Risk of Waiting Until January
11
Dec
Dec
The FCA’s PS25/13 rules come into force on 12 January 2026. This blog explores why firms must act now, the risks of delaying, and how Durable Medium compliance requires new operational discipline.
05
Dec
Dec
Digital expectations are rising fast. Discover why digital trust – built through clarity, speed and secure interactions – has become the defining factor in building society loyalty, and what members now expect in 2025.
20
Nov
Nov
FCA PS 25/13 shifts durable-medium expectations toward digital-first delivery. This blog explains the regulatory impact and shows how Legado enables compliant, accessible, long-term digital client communication.
06
Nov
Nov
Our 2025 Building Society Experience Report uncovers the expectations shaping the future – from unified communication to secure digital signing. Download the full report to explore how building societies can lead with confidence in a digital-first world.
02
Jul
Jul
Join Legado’s October webinar to learn how building societies can meet Consumer Duty, protect member data, and modernise communications—moving away from outdated paper-based workflows.