Insights from Legado

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PS25/13 has exposed a growing gap between digital-first communication and durable-medium compliance. Legado explores why email creates structural risk and what executive-ready communication frameworks now require.

Why “Digital-First” Still Falls Short of Durable Medium Requirements

PS25/13 has exposed a growing gap between digital-first communication and durable-medium compliance. Legado explores why email creates structural risk and what executive-ready communication frameworks now require.

Building Societies are rethinking digital transformation priorities, focusing on lower-burden solutions that improve operational efficiency, reduce internal pressure and deliver measurable value without large-scale implementation programmes.

Why Building Societies Are Prioritising Low-Burden Transformation

Building Societies are rethinking digital transformation priorities, focusing on lower-burden solutions that improve operational efficiency, reduce internal pressure and deliver measurable value without large-scale implementation programmes.

Legado’s Building Society Insight Report 2026 explores the growing Digital Delivery Gap between member expectations and communication infrastructure across the mutual sector, highlighting fragmentation, paper reliance and digital transformation challenges.

The Building Society Insight Report 2026

Legado’s Building Society Insight Report 2026 explores the growing Digital Delivery Gap between member expectations and communication infrastructure across the mutual sector, highlighting fragmentation, paper reliance and digital transformation challenges.

Legado has been shortlisted for Growth Strategy of the Year at the British Business Awards 2026, recognising its rapid growth and impact across the UK financial services sector.

Legado shortlisted for Growth Strategy of the Year at British Business Awards 2026

Legado has been shortlisted for Growth Strategy of the Year at the British Business Awards 2026, recognising its rapid growth and impact across the UK financial services sector.

Legado reports rapid platform growth as financial institutions accelerate the shift to secure digital communications infrastructure. The fintech now supports more than 350,000 users with over 4 million documents accessible through its platform.

UK fintech Legado nears 500,000 users as Financial Services sector rushes to adopt more digital infrastructure

Legado reports rapid platform growth as financial institutions accelerate the shift to secure digital communications infrastructure. The fintech now supports more than 350,000 users with over 4 million documents accessible through its platform.

The FCA’s PS25/13 rules come into force on 12 January 2026. This blog explores why firms must act now, the risks of delaying, and how Durable Medium compliance requires new operational discipline.

Why Firms Must Act Now: The FCA’s PS25/13 Durable Medium Rules and the Risk of Waiting Until January

The FCA’s PS25/13 rules come into force on 12 January 2026. This blog explores why firms must act now, the risks of delaying, and how Durable Medium compliance requires new operational discipline.

Digital expectations are rising fast. Discover why digital trust - built through clarity, speed and secure interactions - has become the defining factor in building society loyalty, and what members now expect in 2025.

Why Digital Trust Now Defines Building Society Loyalty

Digital expectations are rising fast. Discover why digital trust – built through clarity, speed and secure interactions – has become the defining factor in building society loyalty, and what members now expect in 2025.

FCA PS 25/13 shifts durable-medium expectations toward digital-first delivery. This blog explains the regulatory impact and shows how Legado enables compliant, accessible, long-term digital client communication.

FCA PS 25/13 and the Shift to Digital-First Compliance

FCA PS 25/13 shifts durable-medium expectations toward digital-first delivery. This blog explains the regulatory impact and shows how Legado enables compliant, accessible, long-term digital client communication.

Our 2025 Building Society Experience Report uncovers the expectations shaping the future - from unified communication to secure digital signing. Download the full report to explore how building societies can lead with confidence in a digital-first world.

The Building Society Experience: 2025 Report

Our 2025 Building Society Experience Report uncovers the expectations shaping the future – from unified communication to secure digital signing. Download the full report to explore how building societies can lead with confidence in a digital-first world.

Discover why generic eSignature tools aren’t enough for regulated industries. Our Practical Guide to secure, compliant eSignatures reveals the risks of outdated approvals and shows how LegadoSign helps building societies, enterprises, wealth firms, and legal practices meet compliance and client expectations.

The Future of Client Approvals: A Practical Guide to Secure, Compliant eSignatures

Discover why generic eSignature tools aren’t enough for regulated industries. Our Practical Guide to secure, compliant eSignatures reveals the risks of outdated approvals and shows how LegadoSign helps building societies, enterprises, wealth firms, and legal practices meet compliance and client expectations.

Security Website Cover

Trust in the Digital Age: Building Stronger Client Relationships Online

Trust is the foundation of client relationships. This blog examines digital security, transparency, and user experience, and shows how Legado’s secure platform helps firms close the trust gap online.

eSignatures

The Role of eSignatures in Modern Client Relationships

eSignatures are now central to professional services. This blog explores compliance, client trust, market challenges, and why solutions like LegadoSign deliver secure, flexible, and seamless digital experiences.

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