Intelligence

Turn unstructured documents into powerful customer data and valuable insights.

Legado’s intelligent systems use machine learning to turn fragmented and inaccessible customer documents into powerful customer insights, accessed via user-friendly APIs or our modularised platform.

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Why Intelligence?

The Intelligence service provides clients with a uniquely flexible, powerful and reliable toolset ready to power the next generation of personalised services and communications.

What our intelligence layer does for you

  • Data Insights
  • Customer Insight
  • Nudges & Notifications
  • Communication & Planning
Data Insights
Enriched data with key customer details including dates, names, contract details, carbon footprint.

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Customer Insight
Aggregated behavioural analysis, trends and inferred user characteristics.

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Nudges & Notifications
Business and customer-controlled notifications; driving; Send relevant and timely nudges; promoting opportunities, product discovery and engagement.
Communication & Planning
Personalised insights and triggers to provide on-brand, relevant messages and comms, directly to your customers at just the right time, helping them become more organised and better prepared.

Bring digital engagement to life.

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