Consumer Duty

Make communications meaningful

In a way customers understands, and present your products and services in a way that meets customers needs and offers fair value whilst making it easy for your customers to give you real-time insight into their needs by sharing their documents to ensure you make can better decisions for both of you.

We give you the required insight into your customers’ household affairs and any changes in their circumstances, which is the key to fulfilling your Consumer Duty.

With your customer’s explicit consent, we enable you to obtain a holistic view of their entire household document situation, covering their many of the provider interactions they have on a day to day basis.

Going beyond documents with a single provider to create a complete picture of the interactions and providers your customer has.

“Using Legado’s data-as-a-service capability gives us the opportunity to help our customers make better decisions.”

MD, FTSE100 company

Legado helps you focus on the real needs of your customers as they approach key life stages, enabling you to:

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Position personalised products and services, tailored to the needs of your customers
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Understand your customers on a real-time basis, giving you the ability to foresee inadequate cover, and mitigate the risk of harm
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Provide real value alongside existing products and services

Life’s Journey

At each stage of life, there are needs and wants.
Both are important and require good planning + clever execution.

Life’s Journey

At each stage of life, there are needs and wants.
Both are important and require good planning + clever execution.

Bring digital engagement to life.

Speak with our team today